Privacy Policy

Germein Reed recognises the importance of your privacy and that you have a right to control how your personal and business information is collected and used. We know that providing such information is an act of trust and we take that seriously. Unless you directly give us consent to do otherwise, Germein Reed will only collect and use your information as set out below.

Germein Reed's privacy policy is intended to represent industry best practice and comply fully with the Privacy Act 1988.


Collecting information about you

Germein Reed will not collect or monitor any personal or business information about you without your consent. The only personal or business information we collect is what you tell us about yourself and that gathered about how you use our website, for example which pages of our website that you visit and your IP address. If you contact us, we may keep a record of that contact. The advantage of giving this information is that it allows us to tailor your experience of our website to your business requirements. Any further collection of your information other than that explained here will only occur with your consent.


Using and disclosing your information

Your personal and business information is confidential. Our purpose in collecting such information is to provide you with a better website experience with content that is more relevant to your needs. Germein Reed will not use or disclose any information about you or your business without your consent, unless:

• Required by law;

• To implement our terms of service;

• To protect the rights, property or personal safety of our staff, another Germein Reed client or any member of the public; or

• The assets and operations of the company are transferred to another party as a going concern.


Disclosing your personal information

Germein Reed and its affiliates recognise the trust you place in us when you give us personal and business information. In order to operate the website or deliver a service we may sometimes share this information with a service partner. We will not otherwise disclose your information to other companies without your explicit consent.


We will not 'spam' you

We may contact you at the email or other address that you provide to us in order to:

• Provide you with updated information about our company or its website; or to

• Provide you with other information about our products and services that you may find useful.

We will not send you promotional information (spam) without first asking you whether you wish to have promotional information sent to you. If you are receiving promotional information about Germein Reed and no longer wish to do so contact us using the form provided placing the word "Unsubscribe" in the message panel.


Change or delete information we have about you

If at any time you wish to change personal or business information that is inaccurate or out of date, please contact us and we will amend our records. If you wish to have any such information deleted, please let us know and we will take all reasonable steps to delete it unless we need to retain it for legal reasons.


Storage & security of your personal information

Germein Reed will endeavour to take all reasonable steps to keep secure any information that we hold about you or your business, and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. We require our employees and data processors to respect the confidentiality of any personal or business information held by Germein Reed. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. Germein Reed will not be held responsible for events arising from unauthorised access to your personal or business information.

Please note also that Germein Reed may use overseas facilities to process or back up its information. As a result, we may transfer your personal information to our overseas facilities for storage. However, this does not change any of our commitments to safeguarding your privacy.


Germein Reed & links to other websites

Germein Reed provides links to websites outside of the Germein Reed service. These linked sites are not under the control of Germein Reedand we are not responsible for the conduct of companies or organisations linked to our website. Before disclosing your personal information on any other website, we advise you to examine the Terms and Conditions of those websites.


What to do if you have a problem or question

If Germein Reed becomes aware of any ongoing concerns or problems with sites linked to our website, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.


Our use of cookies

Cookies are pieces of information that a website transfers to your computer's hard drive for record keeping purposes. Most web browsers are set to accept cookies. Germein Reed uses cookies to make your use of our website and services as convenient as possible. Cookies in and of themselves do not personally identify users, although they do identify a user's browser. Cookies are useful to estimate the number of visitors to our website and to determine overall traffic patterns through it. If you do not wish to receive any cookies you may set your browser to refuse cookies.